Terms of use

Draft, pending legal review. Items marked [LAWYER REVIEW] are placeholders. Last updated: 25 October 2026.

Who provides the service

Kindrota is provided by [LAWYER REVIEW: legal entity, company number, registered address]. These terms are governed by the law of England and Wales [LAWYER REVIEW].

Who can use it

Kindrota is for staff of UK care providers whose organisation has an agreement with us, and for family members invited by a provider. Your organisation's agreement and data processing agreement take priority over these terms. [LAWYER REVIEW]

What Kindrota does and doesn't do

Kindrota flags things for people to decide. It does not make clinical, safeguarding or legal decisions, and it is not a medical device. Statutory decisions, such as notifications to CQC, stay with the registered manager. Features marked "Coming soon" are not available.

Your account

Keep your password and two-factor device private, sign out on shared phones, and only view records you need for your role. Every view and change is logged. You can request deletion of your account in the app (Account > Delete my account).

Availability

We aim to keep the service available but don't guarantee it will be uninterrupted. Service levels: [LAWYER REVIEW].

Liability

[LAWYER REVIEW: limitation of liability, fees, termination, data return on exit.]

Privacy

See our privacy notice.